Terms and Conditions

SMS Program

APEX IT Partners sends SMS messages to clients and contacts who opt in. Messages relate to your support requests and tickets, scheduled onsite or remote service, service and outage notifications, and account communications. We do not send marketing messages through this program.

How You Opt In

Users opt in to receive SMS messages from APEX IT Partners by completing the SMS sign-up form at apexit.partners/sms-opt-in or the contact form at apexit.partners/contact. Both forms collect the user’s mobile phone number and include a consent box that states:

“By checking this box, you agree to receive SMS messages from APEX IT Partners about your support requests, scheduled service, and account notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for more information. Consent is not a condition of purchase. View our Privacy Policy and Terms and Conditions.”

Consent to receive SMS messages is never a condition of purchasing any service. After opting in, you receive a confirmation message that includes HELP and STOP instructions.

Message Frequency

Message frequency varies based on your support activity and scheduled service.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opting Out

Reply STOP to opt out at any time. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. To opt back in, reply START or submit the website form again.

Help

Reply HELP for more information, or contact us using the details below.

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled according to our Privacy Policy. SMS opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Contact Us

If you have any questions or concerns regarding these terms and conditions, you can contact us at: